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Midea Recall Refund: What You Need to Know
Every summer, millions rely on window air conditioners to stay cool. But if you own a Midea U‑shaped or U+ Window Air Conditioner, it’s crucial to act now. Here’s everything about the Midea recall and how to claim your refund.
What’s Being Recalled?
In early June 2025, Midea voluntarily recalled approximately 1.7 million of its U and U+ Window Air Conditioner models sold in the U.S.—along with around 45,900 units in Canada (people.com).
Affected Brands & Models
These units were sold under various well-known labels, including Midea, Comfort Aire, Danby, Frigidaire, Insignia, Keystone, Mr. Cool, Perfect Aire, Sea Breeze, and others (theverge.com).
When Were They Sold?
They were available between March 2020 and May 2025, in 8,000, 10,000, and 12,000 BTU versions, at major retailers like Costco, Home Depot, Best Buy, Amazon, and Walmart (the-sun.com).
Why the Recall Happened
These units allowed water to pool due to inadequate drainage, creating ideal conditions for mold growth inside the AC (theverge.com). This mold poses health risks—like respiratory irritation and infections. So far, there have been 152 reports of mold, with 17 confirmed instances of related illnesses, including coughs, sneezing, sore throats, and more (people.com).
Your Options: Refund or Repair
Midea’s recall offers two solutions:
🛠 Free Repair
Midea will either:
- Send a technician to install a new drain plug, or
- Ship a DIY repair kit containing the plug and bubble level (people.com).
💵 Full or Prorated Refund
If you’d rather not repair the unit, you can get a refund:
- Midea covers shipping return labels, or
- You can provide a photo of the cut power cord to claim refund without shipping (people.com).
- Refunds are pro-rated based on purchase or manufacture date .
Tip: If the unit is new in 2025, you’re entitled to a full refund. Older units may receive less—but Midea honors a refund proportional to the unit’s age .
How to Get Your Midea Recall Refund
- Stop using the unit immediately—mold risk is real.
- Find your model and serial number (typically on the product label).
- Visit Midea’s recall website or contact the U.S. Consumer Product Safety Commission (CPSC).
- Choose between the repair option or refund.
- Follow instructions to return your unit or provide required proof.
- Track your refund—processing typically takes a few weeks plus shipping and banking time (people.com, recalls.justia.com).
Health & Safety Reminder
Don’t ignore this. Mold exposure can lead to sneezing, coughing, throat irritation, worsening asthma, allergies, or even respiratory infections, especially in vulnerable individuals (the-sun.com).
- Households with children, elderly, or those with compromised immunity, should prioritize action.
- Even without noticeable symptoms, mold beneath filters can quietly affect healthy users (reddit.com).
Step-by-Step: Claim Your Refund
- Identify your model and note purchase date.
- Visit:
- Midea’s recall portal, or
- The CPSC recall page (search by keyword “Midea U+ Window AC recall”).
- Choose refund (or repair, if preferred).
- Midea emails:
- Return shipping label, or
- Instructions like “send photo of cut cord” for local retention.
- Ship the unit or upload the photo.
- Receive refund—credit to your original payment; once processed in 10–14 business days, typical banking delays apply.
FAQs: Midea Recall Refund Explained
| Question | Answer |
|---|---|
| How long until refund? | Refund process usually takes 10–14 business days after Midea processes return; banks may add 3–5 days (midea.com, health.com, apnews.com). |
| Can I keep the unit? | Only if opting for repair; refunds require return or conditional proof. |
| What if the unit’s under warranty? | Recall is independent of warranty; all eligible units qualify. |
| Is mold always visible? | Not always—mold can build in hidden areas. Reports confirmed mold inside vents and behind filters . |
| Will this affect resale value? | Recall units should not be sold; they have design flaws. If repaired, they’re safe but may carry a history. |
Why Acting Matters
- Health first: Mold can trigger serious issues.
- Free money: A refund or repair costs you nothing—don’t leave it on the table.
- Peace of mind: Cool weather should relax, not worry you.
Final Thoughts
The Midea recall refund process is straightforward: confirm your model, stop use, and choose refund or repair. With over 1.7 million recalled units—and reports of illness tied to mold—this isn’t just a minor safety notice—it’s a health imperative (people.com).
Acting swiftly ensures your family’s safety and lets you enjoy summer worry-free—whether with a repaired unit or a full refund.
Need help?
Contact Midea via their recall hotline or website, or call the U.S. Consumer Product Safety Commission. They’ll walk you through the process, one step at a time.
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